Faq
Frequently asked questions and house rules
What are the check-in and check-out times?
Check-in from 3:00 PM to 8:00 PM (time to be agreed upon in advance)
Check-out by 11:00 AM
Morning check-in is possible only if the apartment is available.
What are the house rules?
- Entire property is non-smoking
- Pets are not allowed inside the property
- Minors are only permitted if staying with parents
- No nighttime curfew; you can enter and exit whenever you want
- Hosting parties/bachelor or bachelorette parties/events is not allowed
- Please agree on your arrival time in advance
- No additional guests are allowed in the apartment beyond those registered at check-in
- The maximum number of guests the apartment can accommodate is 3, including children/babies.
What are the cancellation policies?
You can cancel your reservation without penalties until midnight, 7 days prior to arrival. After this deadline, the penalty will be 100%.
Example: For a scheduled arrival on January 30, cancellation without penalties is possible until midnight on January 23.
How do payments work?
The balance for the apartment will be requested 7 days prior to arrival via bank transfer.
Supplement for the third person
In our online booking system, the price indicated is for a maximum occupancy of 2 people. For a third guest, there is an additional fee of €30.00 per night, which must be added to the total amount shown. If you are a group of 3, it is mandatory to specify this in the booking notes.
Note: Only the individuals indicated in the reservation will be accepted at check-in.
Do I need to present an identification document?
All guests staying, including children, must present a valid photo identification document (ID card or passport) at check-in. No guest can declare the identification of another guest, even if they are responsible for them. (Birth certificates, tax codes, photocopies, or loss reports will not be accepted).
Why Book with Us
Located in the historic center of Spoleto
Within the monumental complex of the Amphitheater
Panoramic terrace overlooking the entire city of Spoleto
Attentive host available
Free bike storage
Outside the restricted traffic zone (ZTL) with easy parking access